My car was towed inside a condo in Fullerton on 2/22/23. At the same time, I went to the site to find out more information. I left no paper, nothing! A gentleman who was in the condominium answered me and handed over the phone. Arriving at the place a very rude attendant, he asked for my ID and told me the price I had to pay. I typed her the information, she said only after I confirmed the payment. I thought it very wrong; how is a person being charged a large amount without knowing details? I insisted on asking if I had any documents, paper to look at and she said that again only after paying. I was very upset and decided to pay. After paying, she gave me a piece of paper to sign and on the paper was written my right, which I would have to read before paying. It was my legal right too. On the paper it also said that I stopped the car in the fire lane. Is not true! It wasn't in the firing range. I'm not questioning the fact that you park where you shouldn't. I'm questioning how this service treats people so badly and they do a service with lies and abuse. I'm talking to my lawyer! There is no such thing as paying without knowing what you are paying for, without having a piece of paper, without reading it first. I paid and then I had the information. Another thing: They damaged my car on the rear left door, a huge risk. Absurd!!! Received this paper for signature only after confirmation of payment. Absurd!