Two very lame experiences with this company: Came to my residence because I had a problem with ants. They sprayed around the foundation which was fine, then said that the ants were of the "sugar" variety and not carpenter (which I knew already) so not to worry. The ants were still getting into my bedroom and they did nothing to try to locate the entry points and spray there. I had ants everywhere. I called them back but got no response. I ended up doing it myself and had to climb around outside with security ropes on the roof to do the job properly. Very sloppy work. My second encounter was at my new residence when my wife contacted them to blow out the water in our underground sprinkler system before winter. Turns out that they did not do that properly either. My neighbor just happened to come over to my house and hook-up his compressor to my system and started blowing out water. This was not just misty spray for a few seconds..., the system was full-on and pumping water for several minutes. When I called the company to complain the receptionist said that we'd get a refund and the owner would call me back. A field tech called me that same day and went on to explain that a little water was ok, and he had years and years of experience blah blah blah. No apologies or offers of returning to check it out. Also: never got a refund or call from the owner. Very unprofessional, very sloppy work.