It’s not everyday I leave a review for a storage rental business, however NW Self Storage in Ridgefield was nothing short of a perfect experience. Everything is clean, professional and the staff was super helpful. I had the unit for almost two years. Billing was easy, always got a statement and on time. Etc etc…

BUT, the real differentiator for me was their focus on safety. I cleaned most of my stuff out a couple weeks back but couldn’t get everything. I needed a lock for the truck I was loading, decided to use the one from my locker and leave the rest of my things there unlocked until I could come back a week later. That was about 8pm. The next morning I received and email and a call explaining they saw my locker had no lock and they put one on as a courtesy. It was literally 13 hours from leaving they had discovered this, took the initiative to lock it up and then alert me. For a storage place to be on the ball like that? Nothing short of first class!!

Thank you guys! I hope everyone uses your services. Top notch!