Not without a few issues. My elderly husband had a subdural hematoma from a fall. The trauma team is great, and he had a good outcome thanks to the care of these dedicated professionals. I'm not a fan of the general "team" approach for patient care. Too many people involved, too many people to try to reach. I spoke to one to one doctor during his entire hospitalization (10 days) unless I requested to speak to one and then it was a phone call from a PA. Out of frustration, I insisted a dr come to the room and the head of neurosurgery came up. He was great and compassionate. The ED is MADNESS! Too busy for its own good. We were "lucky" and only spent 7 hours in there before getting a room. Additionally, I dont appreciate every single nurse or doctor is always looking at a screen, not at a person, but thats "progress." Not a fan of the case manager we had, Jen. I felt her goal was not to place the patient in the best possible place for his particular care, just get him out. She was unfamiliar with many of the rehabs. She could not answer many of my questions and deferred to others, instead of finding out the answer. In other words, she was not doing her job as she should have. The nursing staff in the SICU and on 4 North were amazing. Special shout out to Daniel in SICU. My husband loved him. Also Andrea, Susan and many of the staff on 4N that I cannot recall the names of. A special nurse on the overnight shift....I wish I remembered his name was a favorite. Michael an aide I believe, made both myself and the patient uncomfortable. One of my biggest gripes about NYU Langone is the food. It is basically inedible. Disgusting doesn't even begin to describe it. Imagine salmon in a hospital? OMG I can still smell it. If youre reading this, I wish you a good experience. ***UPDATED Another trip back to NYU Winthrop 3 weeks later. This time the patient needed emergency surgery for rebleed of the subdural hematoma at 1am. The trauma team was exceptional, and compassionate. They did an amazing job and helped me greatly through a very difficult and stressful time. Again the nursing on the SICU was very professional. Unfortunately they dropped the ball when they moved my husband without letting me know why that was appropriate, and what his condition was. I walked into the SICU to find the cleaning staff breaking down his room. Not a good feeling. I found the PA and got an update. I went to see the patient, and about 20 minutes later I got a call from Evan, a nurse from SICU telling me they were going to move the patient. Five minutes after that the discharge planner "Jen" was back in the room. Her supervisor Kathleen and HER supervisor Erica are both gruff, combative, rude and indifferent. Jen actually said to me "he's cleared for discharge, we have an accepting facility, if you dont like it, appeal. Pickup is at 4:30." Discharge planning/ case mgt staff needs to explain things to families without being so rude and uncaring. I swear they work on commission.
Not enough parking, although having surgery I was told that I was entitled to valet parking. Not enough wheelchairs. I walked out to the car after surgery, medicated and in pain. You can change your name but it’s still Winthrop hospital mentality.
NYU has many good facilities on Long Island, find a different location.
Very surprised that this place is “NYU” Night staff in the labor & delivery section seem to have an attitude always..they did not follow my birth plan that I had filled out. Only the day staff took attention. RN Aisha was probably the worst nurse I had throughout. Was not a help & seemed to hate her job. What type of hospital runs out of pads for postpartum healing?? No showers in the postpartum rooms, their PP recovery rooms weren’t that great except the L&D room..
