Real people doing real laundry.
Note regarding staffing; your overall experience pivots on the person who is working the counter at the time you are there. I did not encounter any rudeness on my visit, instead there was young man behind the counter who was polite as can be expected for a coin laundry on a Sunday afternoon. Tip: if you don't remove your clothes from the dryer, they will do it for you.
I cannot believe how terribly rude, inconsiderate, and demeaning the operator was for 8/27/2021 (didn’t get his name). The hours are listed as LAST WASH at 7pm. So, I planned accordingly, arriving at 7:15 when mine had finished. The door was locked. Me and another customer knocked the door which was opened by an elderly man who began to say “it isn’t my responsibility to watch your things” and “you need to grow up and not expect other people to watch your things” without being prompted by me or anyone else. I then pointed out that it’s last wash, not closing, and that they need to change their sign if that’s the case. He said “well you better watch your attitude as a customer—you can go somewhere else if you don’t like it here” and “you try running a business.” I grabbed my things and will NEVER return. I do, in fact, operate a business and I do manage assets valued over 50M and happened to be in town and needed to wash my clothes. I am astounded at how terrible your service is and would be mortified if I had a financial investment in this establishment and would advise rehiring personnel. To whomever was operating the floor this evening, shame on you.
