Chris R13 hours agoFrom
Since the moment I walked in to the store I was greeted and welcomed into the store. I received phenomenal service by the cashier and also got rewarded with points for my purchase.
Moe “Monie”13 hours agoFrom
I go to old navy’s all over the place trust me but I always go to this Downey location because they always have the best customer service. This time around Megan Topped it all. She by far had the best customer service. She asked if I wanted a bag and if I needed help with sizes and was just very attentive all the way around. Wish all stores had a Megan in them!! :) (I hope I got her name right!)
K.RICHKARDAY13 hours agoFrom
Last minute thing I rushed to Old Navy 30 minutes prior to closing time. Grabbed what I was able too. Shortly announcing they'd be closed. Of course I was the last one there. I was told by an employee that he would walk me upfront to the registes so I can make my purchase because they were closed. I told him: Please I didn't get my Grandson anything... let me get a few things quickly. He gave me a break and said we will meet you up at the registers. Honestly he and the cashier Andrea were awesome and more than just patient with me. Not once did they pressure me or had them on my back. While Andrea was scanning the items I was still choosing some jewelry out for my daughter. Couldn't be more thankful & happy for the service they provided, Thank you all specially to Andrea!