Old Navy

Primary Location

Main location925 Blossom Hill Rd Suite #1103 San Jose California 95123 US(408) 766-7623

Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories.

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Service options

Onsite servicesIn-store shoppingIn-store pickup

Offerings

Men's clothingWomen's clothing

Planning

Quick visit

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Customer Reviews

2.0

2 Reviews

SM Brown-Loyd12 hours ago

From

I like shopping at Old Navy, but not this store anymore. Now that the past 3 managers have gone and 3-4 of there great sales clerks have departed as well. The store customer service and outgoing atmosphere has gone as well. There is no upkeep and nothing is ever in order. You never know what is for sale or regular price. The "new" salesclerks are unprofessional and rude. The "Lead" was helping me with a return and I gave her my identification and I told her "I will need to give my address because the one on my license is wrong." Then she says: "Is the address on your id correct to use for your refund?!" I stated again I would not have said before that I would need to write it down if it was correct on my license!" I just know if I need to shop in a Old Navy store it will not be this one.

0 Likes

Monty Holzworth12 hours ago

From

We had a great time shopping there today. There were a lot of sales and we found some good deals. Lots of fun. Summer shirts and shorts to be had right now!

0 Likes

Rajagopal A12 hours ago

From

The manager here is very mean and rude. I needed to have a size checked at the back-store. She plainly stated 'I have no time now. come back later'. I found a mannequin having the same size and I requested the manager for the help. I got the same reply 'I have no time now. come back later'. it was button-shirt but buttons were not on for the mannequin. how hard to remove it!!. it seems she doesn't care about how the customers feel. very unprofessional. Seems like she hates her job.

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