Autumn Kassel10 hours agoFrom
I came to Kieren with a broken screen on my macbook. I did not have time to wait for a new screen to be ordered and installed before I left the country, but he had the exact one I needed on hand and had it replaced within an hour on the day that I came to him all for a very reasonable price. I don't know why anyone would wade through the chaos of the apple store, and wait days for an appointment, when you could come to Kieren and receive the responsive and professional care of an actual human being! Minimal stress, maximal results. Thank you!
Billy Simmons10 hours agoFrom
Dealing with this business was a major let down. First off, I was initially quoted a much higher price than the Apple store, but when I asked about that, Kieran told me he’d beat their price and have my machine done on Friday (this was a Monday). That seemed great to me. However, as closing time on Friday rolled around, I hadn’t heard back so I called to be told that my repair “slipped his mind”. That happens sometimes, but I’d expect a call. He said he’d have it done on Monday, but again, no call. So I swung by at the end of business hours, and again, found my computer not repaired. I was told I could “have it back if I wanted,” which I did, and left saddened that I couldn’t support this local business.
Alacrity 42010 hours agoFrom
My MacBook Air screen was broken. I live in olympia and had been calling mac repair stores in Seattle and Tacoma. Most of the stores I called would not even quote me unless I drove to the store. The stores that did quote over the phone, quoted me between 150 to 800 dollars and then would charge me a service fee of over 100 dollars just to look at it, although my screen was very easily described as being damaged and dented. After a month of driving and calling and being given the run around about quotes and additional costs, I found Olympia Mac Repair. He quoted me over PHONE, he replaced my screen in only 2 days. He charged me less than half of any of the competition, and on top of all that he replaced my chipped keyboard buttons for free. The service was absolutely unbelievable in price and in time. I wasn't mislead or tricked into paying high fees. I was treated as a person and the quality of his work was definitely professional grade. DO NOT WASTE ANYTIME GOING ANYWHERE ELSE, this guy will help you!
