Magdalena Martinesa month agoFrom
This hotel's location is probably the only good thing. It's close to a lot of the tourist activities.I believe the rooms are overpriced. They have false advertisement, there is no breakfast of any sort. Their hot tub is broken. Their rooms are outdated. The cleanliness is okay. The staff is helpful I asked for another blanket for my kids room and the young lady gave me a clean one.
Antonio Espositoa month agoFrom
This hotel provides unsanitary rooms. My family reserved a suite with a pull out couch. The first mattress had blood and other unknown stains on it. The front desk guy said he had to talk with his manager about what to do. They finally decided to swap out mattress’. We went to put sheets on the second mattress, which we didn’t get a chance to look at when they brought it in, and discovered that that one also had blood stains and other fluid stains. After explaining to the front desk guy that we didn’t want anyone sleeping on an unsanitary mattress the response I got was “What would you like us to do?” We finally settled on moving to two separate rooms and a 25% discount. The smell in one of the rooms was so bad that we barely slept and had problems breathing the next morning. It was like it was a smoking room and they doused it in chemicals to mask the smell. The second room had burn marks in the comforter and a smell of smoke as well but was manageable. If it wasn’t after 10:30 pm when we discovered these issues and had two kids under 7 we would have found a new hotel. When telling the front desk person about the issues in the second set of rooms she said “Okay” and moved on like we should have expected the issues and wasn’t concerned at all. I’m not even sure she paid enough attention to the issues raised and the rooms that they applied too, to get either issue fixed. This is a run down hotel that is going further down hill and with out significant improvements it is not safe to stay here.
Vance E.a month agoFrom
The place had a good price so it was full. The floors creak a d the person or elephant in the room above us stomped around all night. Our saving grace was it left early, and we got in a two hour nap. The room was just OK, and the cleaning crew could spend more time cleaning each room. Maybe they do when it's not Labor Day weekend, so I'll try to come back around and see.
