TWO NO-SHOWS. POOR COMMUNICATION. MAJOR WASTE OF TIME & TRUST!

I have been searching for a licensed contractor since February to remove all the Tree of Heaven on my yard. This was the first company I met with. After meeting with several others, I accepted their bid.

They missed the first appointment in March because it had rained the night before. Fine; I re-booked 3 weeks in advance, hoping to get the job done in the morning. They told me they couldn’t give me an exact time until “a day or two prior.”

Well, they never told me the time “a day or two prior.” I had to ask the morning of the job. It turns out I was scheduled for 1-2pm. I waited and waited, and they didn’t come. Around 3:30pm, I got a message that they were “running really behind” on the first job. They offered the following day, and then the following weekend to do the job. No way!

ONE DAY TREE SERVICE BLEW IT. They wasted my time and lost my trust. I never felt like I was taken seriously. I have had very unreliable experiences with LA contractors, and this is just another example of why I don’t like most of them.