Mr. GC Jeter (EastBayWineClub)22 days agoFrom
I received excellent professional service from Chase D. at One Toyota of Oakland.
I have been a long time customer primarily because of this one person. Make sure you recognize his talents and abilities and keep him motivated and supported in your organization.
Rick Labao22 days agoFrom
I schedule my car in for regular maintenance and reported that the tire warning light came on. After inspection, they found 2 nails and were able to fix it. Chase (service rep) kept me informed throughout. Service was completed in a timely manner. I waited at the lobby while waiting for service to be completed. Nice renovation of the lobby but there were no electrical outlets to power our devices. Overall, exceptional service.
Arryonna Santos22 days agoFrom
I worked with Mohammad Shah to buy my new Toyota Corolla Hybrid LE. It was a great experience! My parents and my boyfriend had all bought cars from this dealership before because the options are solid. When it was my turn, I was expecting to work with one of the Sales reps we had worked with in the past, but that did not happen. Fortunately, Shah was awesome throughout the whole process, answering my calls and texts in a timely manner. He was informed about the financing piece as well, and walked me through several used and new car options. He was patient as I shared my strict parameters, glad to help. I'm very glad I got to work with Shah and I hope to work with him again in the future!
