Dave Berube3 years agoFrom
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I own several of their products and never had a problem - they work flawlessly. The products are very reasonably priced and work well particularly since they are so value priced. When I buy a VALUE PRICED item, which these ARE, I expect to throw it away if it breaks and buy another one. I can buy 3 or 4 Optimus products for the price of one "best quality" product. So even if these break periodically, I'm still ahead of the game with the Optimus product.
Brandon Cote5 years agoFrom
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Do not buy anything from this brand. They do not stand behind their products. I have a fan and it only lasted 2 1/2 years before the motor died. I called them and they stated I could mail the motor back to them (at my cost) and I also had to include a money order of 18 dollars (so they can mail it back). The fan costs just under 100. Between S&H both ways, I would be paying almost half the price of the fan. Stay away from this company, trust me.
Nathan Osteen7 years agoFrom
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answered on 3rd try, 1st 2 line was busy. friendly and handle my issue with no issues.