Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot
Service options
Onsite services
Planning
Appointments recommended
Amenities
Restroom
I recently took my beloved senior dog, Chaka, to Orchard Hills Animal Hospital due to some troubling breathing issues she’s been experiencing. Given that Chaka will be 12 in September and has a few ongoing health concerns, I was understandably worried. However, our experience at Orchard Hills was incredibly reassuring and positive.
Dr. Todd, the veterinarian who saw Chaka, was exceptional. He took the time to thoroughly explain her condition, addressing all of our concerns with patience and clarity. His diagnostic skills and treatment plan were both precise and compassionate, prioritizing Chaka's most pressing issues first. It was evident that Dr. Todd genuinely cares about his patients and is highly skilled in managing complex health problems.
The vet assistant, Victoria, also made a significant impact on our visit. Her professionalism and down-to-earth manner helped ease Chaka's anxiety and made the entire experience smoother. She was attentive and provided clear communication throughout the appointment.
The only downside to our visit was the interaction with the receptionist, who seemed less friendly than expected. This minor issue is why I would rate our visit a solid 8 out of 10 rather than a perfect score.
