kim staton19 days agoFrom
From the first time I contacted Samantha, it was an excellent experience. She helped me with all of the arrangements for my husband and kept me informed from start to finish on his solidified remains. I’m beyond grateful to her for making a very difficult time a little easier for my daughter and I.
Mike Bonser19 days agoFrom
Less than adequate service. Was contacted next day after death to get information needed. Then at a later date maybe a little over a week was contacted again for payment. V/M said they would call back on Monday, Did not hear. I called on Wed, had to leave a message. I had to call again because I did not hear back. Finally a call back and my payment information was taken. After several weeks had passed I had to call and see if cremation had taken place. It had. but no call to me.. Appointment was set to pick up remains and death certificates for the next day. After arriving back home, I notices the death certificates had incorrect information. I notified them and was assured it would be taken care of. after two weeks I called again, they apologized, had to retake correct information and I was assured it would be taken care of and was promised that Ben would follow up with me. No Call and have not heard from them. That was two weeks ago. I have not heard a word from them. i quess i need to call a third time to try and get an accurate death certificate.
Steven Rosenthal19 days agoFrom
Thanks and gratitude to OCC. From the very first call, one you would wish you never had to make, I was given immediate, genuinely caring and personal attention. First by a young man at the 24-hr call desk, then by Benjamin, my Director, and his office staff. I could not ask for better service at any cost, yet this is one of the most reasonable places in our area (Portland Metro). Cannot recommend highly enough, and thank you all again. S.
