have been attempting to contact the three stores in this area, but each one placed me on hold without any prior inquiry, which was quite frustrating given my travel circumstances. This inconvenience led me to discover Oreillys, a competitor, which promptly answered my call within two rings and did not place me on hold. It is disappointing to see how AutoZone manages customer service.
At the store located at 3150 Case Road, I was kept on hold by Mateo for an extended period while urgently needing a battery, as I was stranded on the freeway need of a battery
