Husam Hamwi12 days agoFrom
In January 2023, I reached out to Pacific Debt Relief to help me get out of debt and signed up with an account with them. I ensured when I spoke to Richard which I had several phone calls before making this step and be one of their customers. After I signed about 1.5 year my situation had changed and had Family Medical needs. I realized I no longer can resume making $550 a month. I called them and asked to withdraw from the program as I was told they charge their fees monthly so im case I need to withdraw from the program I can get my money. However, I had approx $8,000.00 im my secure account with cftpay. When I called and spoke with Chris he said that I’m only looking for $2,000 in refund as they rest of the money will be their 20% settlement fees. I explained that I was never told that and discussed my conversation with Richard but we were getting no where. I told him it’s not fair they put me in more debt and take my money and charge 3 years ahead of service not going to be provided. Altough, I have Family Emergency to take care of. I’m failing complaints against Pacific Debt Relief and CFT Pay who manage my account. It hurts when you trust what they say and be with them 1.5year and they play games afterward. I need my full refund back $6,258.93 back. I’m not letting them play with my money and family needs. This is the initial complain and will be taken further until this issue is resolved.
Pat Turner12 days agoFrom
The personal attention and care the client advisors take is what has made the anxiety and worry of debt and debt consolidation bearable and even enjoyable anytime I interact with them. I have been treated as a person and not just a commodity which means allot to me. They have always been available, answered any question I have asked and been more than patient and kind in a difficult time in my life. I would highly recommend them to anyone and would be willing to gaurantee a pleasant experience wit Pacific Debt.
Gilbert DeMarco12 days agoFrom
Everyone at PDR has been wonderful. They explain everything in detail. I rarely ever have questions because they are so thorough. Everyone is very friendly, courteous, professional. And yes, they really do cut your debt way down. I highly recommend Pacific Debt.
