This was our first time here for dinner service on Chinese New Year Eve. It was quite an uncomfortable experience. I wonder if it’s because my family and I are not native Mandarin or Cantonese speaking. My party of 6 adults and 1 baby were not greeted upon entering the restaurant, so we decided to take a seat at an unreserved window table. Upon seeing us after we were clearly settled in, we were asked to move to an undesirable table although we were one of only 3 parties in the entire establishment. Thankfully we did not have to. After the host and servers finally realized we were here for dinner, we only received the banquet menu ($600+, 10 course set meal per table), which is obviously way too much food for our party. We had to ask two different employees before we were able to get a standard dinner menu. After ordering, the meal service went smoothly enough. The servers and host assigned to our table were kind enough. Unfortunately we ended on a sour note as the cashier visibly threw her head back and rolled her eyes as we asked for an itemized receipt for our dinner (isn’t this standard?).
Pros: standard banquet hall style food, lots of seating, easy parking Cons: some employees’ attitudes can really dampen what was supposed to be a good time, which IMO is more important than the food on certain occasions.