amy quilizapa2 months agoFrom
Wonderful customer service, always helpful and pleasant!!
KD Luttrell2 months agoFrom
The staff are so friendly and personable. The best bank I've had.
Michael Williams2 months agoFrom
In the years that we have done business at this location; It has gone from a wonderful friendly local branch of Cascade Bank to a fairly high turnover, colder business called Opus Bank. Their IT division gets a grade of "F" with many problems including a month long period where you could not access your account online. E-mailing the branch manager doesn't get you a personal response, which doesn't seem like a good business practice. The one outstanding customer service representative is Kelly! She may be the only reason we stay with this bank. If it weren't for her and that we hadn't committed accounts, checks, auto transfers to this bank, we would go elsewhere.
