We are appalled with Pahl's!! We bought an Autumn Blaze Maple tree on July 6th and planted it on the same day we brought it home. Since then, dark spots on the tree have multiplied and upon researching the cause, we learned the tree is infested with tar spot. We contacted Pahl's via their website/contact us page, to report this issue and per their request sent in numerous pictures of the diseased tree. Pahl's staff confirmed the tree has tar spot disease. Sadly, other than some email advise on how to rake up and remove leaves to prevent the disease from spreading further on this defective tree, Pahl's has not taken any accountability and has not offered any credit, and has not offered a refund. We paid full price for the tree. We have emailed the owner, Gary Pahl, directly with a complaint and he is ignoring the email. Based on this experience, we would not recommend buying from Pahl's. Please be aware they are not accountable when it comes to defective/diseased merchandise. It was not our goal to bring home any diseased specimen of a tree.
07-28-2023 Update: After posting this review and much back and forth via email with various Pahl’s staff, we received a rather crude, unprofessional, offensive and completely inappropriate email from the business owner, who is a complete bully. His email has been reported and we are working with an appropriate authority to get this resolved.
