Primary Location
Lost count on how many times I’ve ordered and they always forget the Pastry I order and having to call or go back for it. Is this what you call “avocado on a sandwich”
I love Panera, def rooting for this place but every time I come in here it’s just getting worse and worse. It’s messy, the staff (who are very nice, and working hard) seem run ragged and short staffed. There’s dishes and trash piling up all over the place, and all the coffees were empty, then they refilled ONE while I was here.
Panera, my advice would be GET SOME MORE STAFF… And incentivize these people with good hours and good pay.
This place is clearly cash flowing. It’s 1:30 on a Saturday and this place is over 50% capacity.
If this place was run right & kept clean this place would be PACKED.
But it’s not. It’s understaffed and a mess.
The food was decent, standard Panera fare (which I personally enjoy), the staff is friendly (considering how clearly exhausted they are).
Pay em more, give them some benefits, etc, and turn this back into a good restaurant again. You’ve got all the operations ready to go.
If a district manager reads this, send in reinforcements! This place should be printing cash and I fear it’s probably gonna close its doors due to lack of leadership.
