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Main location89 Landfill Rd Lebec California 93243 US(661) 248-6071
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Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Parking
On-site parking
I recently had the unfortunate experience of dealing with Panorama Truck Repair & Towing Service from Lebec, CA. From the moment I called to inquire about their services, it was obvious that the customer service was not a priority for them in any way whatsoever. The lady with whom I spoke on the phone was rude and condescending right away and threatened us if we didn't pay $1949.85 for a simple hose and coolant line job, complete with labor charges at an outrageous rate. We asked to speak to someone more reasonable but were told they were not available. When our semi truck broke down 3 miles away from the facility, we were stuck waiting over an hour and a half before the mechanic finally showed up and did the repairs in just 25 minutes - all while charging us an astronomical fee. As if that weren't enough, when we tried to leave, they had blocked us in with their own truck.
It is clear that this company has no regard for customer service or fair business practices as evidenced by my experience with them as well as several other stories I have heard about this company. Save yourself the time and money – stay far away from Panorama Truck Repair & Towing Service! I would highly recommend avoiding this company at all costs due to their extremely poor customer service and unreasonable prices for even simple maintenance jobs. They are not worth your time or money and would be wise to look elsewhere for vehicle repair services.
