William Choi20 hours agoFrom
Kumi was very helpful in helping me find the right spa for my family, including walking me through various options. The transaction was smooth. Although there were some delays (to be expected these days), we ultimately received the spa. The delivery team was professional and did a nice job.
Doug Bilse20 hours agoFrom
Can't wait for the new hot tub to arrive! Had a fantastic experience with Kumi making decisions on-line. She was excellent at explaining options and we are very excited about our choice to go with a Jacuzzi J-385. Great customer service and no high pressure sales tactics. Highly recommend Paradise Valley Spas and working with Kumi.
Brad Lewis20 hours agoFrom
Great purchasing experience working with Kumi (remotely) and Steve at the Concord location. They took their time to find out our goals and offer solutions and made sure any possible questions were answered. Never felt any pressure. I also appreciate that they are proactive with their procurement strategy helping to reduce lead time. We don’t have the hot tub yet, but the purchasing experience has been great.
