Scotty P24 days agoFrom
I have a rare SAAB SUV, and Park Place is one of the few places around the county where I can even take it to get proper service. I love these guys. John Perez and the team always go above and beyond for me, and I am happy to have these guys on the job for me and my vehicle. I feel confident that I can keep it up and running for a long time, with the help of the service team at Park Place. Highly recommended!!
Leili Rahimi24 days agoFrom
I took the car there because of the good reviews then had 24 reviews and all were over 4. I’m very disappointed with the way pike place treated us as customers and never took care of the problem when we took the car back 5000 mills after the repair they did when the repair they did had 10,000 miles warranty. They did not diagnose the car properly when we took it back to fix it. I had to take it to Maserati to fix it after pikes Place could not figure out the issues with the car.
At the dealership I found out that pike place did not seal the places they had worked with properly and that’s why they called was running so hot.
Rob Mammola24 days agoFrom
Every time I go to Park Place/Mercedes Garage, I get the royal treatment. This time was no different. I had a particular issue with my 2013 MB C300. The service advisor, Shabi, took complete ownership of my issue. She kept me up to date on the progress of my diagnose, making sound suggestions along the way. Long story short, a part (a pair, actually) in my car had failed prematurely. The part had a ltd lifetime warranty, and Shabi honored the warranty without any questions. She made sure I had a loaner car so I wouldn't be inconvenienced, and had my car fixed in just under two days. I can't say enought good things about Shabi. Shabi is very knowledgeable and I trust her wholeheartedly with my car. If I could give her and Park Place/Mercedes Garage 6-8-10 stars, I would. Bravo!
