Michelle Dawsona month agoFrom
Park Vista is attractive. Staff are mostly nice. However they are frequently understaffed. If an individual is in an apartment and does not require assistance, then they are great. However, if someone is in need of assisted living, there are greater challenges in this area. We had to move our friend out of Park Vista because they said that they could only check on her at the beginning and end of a shift (8 hrs inbetween). Frequently, items in her care plan were not followed, like bathing. They are fine if a person requires minimal assistance.
Zach Tiebera month agoFrom
My uncle Teddy brought his mom, Thelma here this past summer. When I came to visit I was blown away at how friendly the staff was and how delicious the food is. Brent the server was fantastic in his diligence for making sure her tomato juice was never empty.
Christina who runs it was very attentive and detail oriented at getting Thelma moved in and comfortable. Whenever I go in there I feel like she is everywhere at once!
Thelma got a perm at the in-house beauty salon, probably her best ever. ❤❤❤
Kayla Trygstada month agoFrom
My mother in law lives in one of the independent living apartments and the facility has failed to provide the promised perks of living here. She hasn't been provided with any housekeeping services, she's asked maintenance to replace some light bulbs for her for months with no assistance, and the facility has failed to provide her with any way to get mail delivered. They keep saying they don't have a key for the mailbox and they aren't providing her with other options. I believe that legally they are required to provide her with a way to get her mail delivered (which includes medications and medical supplies). The amount they charge for all these services and do not provide the services is atrocious. They are taking advantage of a vulnerable population.
