My wife and I were actively evaluating the purchase of a house in Novato. I had some concerns about the condition of HVAC system - age, air flow, thermostat, etc. Our realtor recommended Patriot as a reputable company that we could contract to do an additional HVAC inspection at an EXTRA cost. On Aug, 15, 2017, one of their technicians came to do an inspection. It was uneventful, and frankly nothing revealing, however commented that we had a 2 zone damper system and older compressor that seemed to be functioning. When i asked about the temp inside the house, he said temp was reading correctly. Since they were the professionals and the so-called experts, so i took their word at face value - WRONG. They neglected to test why we were not getting sufficient airflow and superficially checked the thermostat.

Once we purchased the house and moved in, it was clearly obvious that something was wrong. The house was reaching temps of over 85 degrees and we could not adjust the thermostat. They came out again and could not figure out how to work the thermostat. Never once, did they check that the 2 zone damper system.

I finally had put in a claim through our home owners warranty insurance. They determined that the thermostat was faulty and the zone dampers were frozen shut. The insurance does not cover zone dampers.

I went back to Patriot and indicated the findings - they clearly did not do the job to which i hired them to do. Had they performed the job correctly, I would have gone back to the sellers and request the appropriate credit at closing. Patriot came back to offer me a $850 discount off of a $ 4350 charge. How insulting...are they kidding me!

I am not a fool nor will I be taken advantage by a dishonest contractor. I will be pursuing my remedies to fullest extent of the law

BOTTOM LINE - DO NOT USE PATRIOT MECHANICAL - SAN RAFAEL