Brandy Mationg4 days agoFrom
DO NOT BUY FROM HERE! HORRIBLE customer service. We bought a bedroom set from here. the lady was nice but didn't speak very good English. I tried to make sure I was as clear as could be. We dont have a set schedule so I needed to make sure the delivery people would be there on time and call us in advance. She promised they would. That NEVER happened. I had to call her, she couldn't remember me or my order. She said she would look into it and call me back, that also NEVER happened. When I called her again she said she would call me back. I told her thats what she said the first time and she said she was busy WHATT?? I am a paying customer and you were helping me shouldn't I be priority? They got there late and my husband was late to work. the reason they were late was cause a customer before us requested their furniture be set up (which was not scheduled, and the decided to do it). So since they were late to us we asked if they could set up our furniture as a courtesy and we were told NO, they had to contact the owner and would have to come back. I will NEVER buy from here again nor do I recommend anyone to buy from here. Their customer service is horrible and yes the prices are cheap, but after seeing what they delivered you get what you pay for. HORRIBLE experience. I would pay a little more and go somewhere else. Discount furniture is GREAT!! the only reason we didnt go to them was cause we maxed out our credit line with them. I wish we would have just waited and went to them.
Dalila Vargas4 days agoFrom
Wish I could give zero stars. Bought a bedroom set with mattress set & living room set from the Tacoma location. They took weeks to deliver my furniture, kept pushing it further & further because they forgot to order my living room tables .. then finally got my delivery without my tables or my mattress set. & now there saying I never ordered the mattress set because the girl didn't write it on the receipt but I was charged for it. DO NOT BUY FROM THIS COMPANY!! THEY'VE BEEN NOTHING BUT A HEADACHE!!
Yemane Habtemariam4 days agoFrom
They promised me to deliver in four weeks but I didn't get my order in eight weeks. Calling every time they are transferred my call from one person to other and every one blame each other even the manger or owner didn't take the responsibility of their failures. The best way to check other furniture shop.they hold your money and waste your time.
Main location14920 Ambaum Blvd SW Burien Washington 98166 US(206) 453-4228
