Update: Since I gave them a negative review, the store manager called and cancelled my replacement glasses. Sick people!
I can easily give them a poor -10 star review.
Poor service and inconsiderate people especially their manager!
My glasses was made wrong thrice with wrong OC. The manager (Maite) wasn’t even interested to test those glasses. She just ignore anything and says consult the doctor. Never going to this place again! Such a poor service!
Today i went to pearle vision, it is my fifth time for going since they didnt make my glasses right.
Sometime last year, i got glasses there and i could not see read clearly from the glasses, i asked for correction. I was asked to redo the eye exam paid additonal 40 dollars and then my eye glasses were adjusted.
however, the eye glasses were still not proividing good reading sight and i went again. then i got denied says it passed one year time frame.
but the truth is i spent so much time to schuedle eye exam, re-exam, send in glasses, pick up glasses, and revisiting the store is already tiring.
if they could make the glasses right at first time, everything wont be happening.
It is pearle vision's responsiblity to make glasses right at first time yet they refuse to take responsibility.
today i went to alderwood mall in lynnwood,wa. there was a blonde lady at her 30-40's asked me to leave becuase i argued with her about the eye glasses.
She even threatening me for calling the security because i argued with her.
I am not sure if this is correct attitdue to customer and pearle vision wont make your glasses right. they just refuse responsibility for correcting the glasses.