Pediatrics: Santa Cruz Main Clinic: Palo Alto Medical Foundation

Waiting waiting waiting did I mention waiting. 2 hours and counting and oh yeah waiting.

I am traveling and had to go and see a doctor right away and the staff and doctors here was incredible. They helped me sort out everything right away with professionalism and real empathy. They were really wonderful. Thank you!

This place is unbelievable. I was running 10 mins late for an appointment for my sick 8mo old , called and they said that was fine. Then upon arrival was informed that it was too late and the doctor would not be able to see my son and that the person that I called and said it was fine apparently wasn't in the same Department. Absolutely unbelievable I called Pediatrics and talk to them and apparently the person I talked to wasn't in the department.

Waiting waiting waiting did I mention waiting. 2 hours and counting and oh yeah waiting.