Sandra Arnold16 days agoFrom
Walked away with a puppy. Lol And a well serviced car. Will be back. Friendly staff.
Andrew Burke16 days agoFrom
Going to the dealership for service gets a bad reputation but Sean and the rest at the Subaru service center are doing a great job. I've had my car in with them 3 times over the years and each time they are professional and pleasant. Whether my car was going to be in for a couple of hours, days or weeks they always offered a loaner car free of charge so I wasn't stranded during the work.
Brad Ginn16 days agoFrom
They had the service order wrong and incomplete even though I spoke with the service dept on the phone and explicitly described the issues when I made the appointment. They had a check engine light in the service order even though I specifically told them it was the blind spot detection/rear cross traffic system light. They also had no record in their system about a side mirror cover that needs to be replaced that I specifically told them about on the phone. I was told the parts dept would call me to let me know if they would have the part by my appointment date and no one ever called. In addition, this place is in the absolute worst location for any business, alongside a very busy highway where people drive well above the speed limit and getting in and out of the dealership is taking your life in your hands. If you're familiar with the Gorst area you know exactly what I mean. I regret buying a Subaru, especially from Peninsula.
