Vivian Walker3 years agoFrom
Thank you PennyMac for such an excellent experience with our refinance loan!Thanks especially to Lauren Aslin and Andrew Ventura!! You were both wonderful to work with. Andrew made sure we locked in the best possible rate available. He provided good advice on options for the loan terms and kept us informed about the loan process.Lauren worked long hours and late days/nights and was incredibly diligent, informative and professional in all of her services. We really appreciate you!
Sandy Phillips3 years agoFrom
Great experience! We had our expectations properly set and the process was quick and easy. We love that PennyMac will always be our servicer, so we can keep a relationship with a company we have had a good experience with every time.
Sushil Bhagat3 years agoFrom
The loan processing agents were excellent and called me weekly to keep me posted on the status of my application. They also promptly returned all of my phone calls and addressed all of my questions and concerns in a timely manner. They worked around my schedule which made the entire process quick and painless.