kenneth barclifta day agoFrom
Paullette was good communicating with us throughout process.If sne missed a call from me she always got back to me within 24 hours.
Phyllis Speira day agoFrom
Logan Wise was awesome, Yester, was great, but my Pennymac team as it was definitely not, in getting my loan the amount to pay off was different than what they sent in checks to pay them off and had they checked the payoffs one last time before everything was said and done,of which they refused to do, I wouldn't have had to pay more out of what was sent to me. But I think if the feds lower the interest rate I may refinance with someone else that has a lower interest rate than what Pennymac gave me.
Gail Bradya day agoFrom
Detailed emails, texts, and calls from Rashawna kept me calmly informed of the entire process. I loved working with PennyMac. They look out for their customers, making sure we have the latest benefits of home ownership. This is my second home I have financed through PennyMac