R S21 days agoFrom
Everything is great at this establishment except ..... The front desk staff are useless, very bad humor, always gossiping, very slow help clients, rude in general. I wonder why they haven't been replaced yet, is one of them married to someone else in the company? I dread scheduling with PINN Tumwater because of these two women. They abandon the front desk at lunch without posting a sign. Do they not realize that people have jobs, families, and life in general to get back to? I love you PINN but the secretaries need to go. I'm actually debating switching to a different physical therapist/massage therapist the more time I spend thinking about it. Why do you close the phones down at noon, why can't they take lunches at separate times??? This is baffling to me. Yup if you like waiting, business phones that aren't answered, hearing a snarky attitude when you're trying to schedule, or having two older women carry on a mindless conversation in front of you for 10-15 mins while you wait to be helped then this is the place for you! I've been dealing with this for over three months now. I'm done 👍
jeff moore21 days agoFrom
My strength, flexibility and stamina increased dramatically in just a few short weeks.
Jami Nagel21 days agoFrom
Excellent Staff!! Will and Tammee took great care of me during my PT program. Therapists are very knowledgeable and genuinely care, Highly recommended.
