Darren Bosquea year agoFrom
I have been a customer for many years now, and have always been very satisfied with the friendly and highly-skilled service provided by Jill and Mr. Choi. They have never let me down and I have come to trust their eye for fit and their craftsmanship. If you are looking for alteration experts, you do not need to look anywhere else. Highly recommend!
Brit McClinticka year agoFrom
I was really unhappy with my experience and I didn't plan to write a review but since the lady just called to yell at me, I decided I should write a review. In June I took in (6) swimsuit pieces. After they made the adjustments/pinning, I asked for a ticket, she said they didn't do that (which I found odd). Instead she told me to just write my name and number in pencil in a paper notebook. I asked for a price range and she said she'd "call me with an estimate". I was super nervous about leaving my stuff there without a claim ticket so I even sent myself an email as I was leaving with what I had left and that no ticket was provided. A few days go by and I don't hear anything so I called them for the estimate. Due to pricing (which is totally understandable for alterations), I told her to just do two of the six pieces. A couple of the swimsuit bottoms I took in were very similar, I asked her to only alter the more inexpensive one since I could just replace the other bottoms with a smaller size for cheaper. I repeated which ones to do more than once since it was about a $70 price difference. About a week goes by, no call again, so I call and she says she lost my phone number and they're ready for pick up. I go to pick them up and she did the wrong bottoms and told me those were the ones I told her to do and argued that those were the ones I had told her to alter. When I got home I also found out that she had sewn the wrong pads into the top she altered and the alterations on the bottoms (that she wasn't supposed to do) were ill-fitting. Overall, a very bad experience that could likely be solved with proper record-keeping.
Zoë Blair-Schlagenhaufa year agoFrom
An amazing experience start to finish. The seamstress (whose name I am unfortunately blanking on but I believe she is also the owner) is clearly an expert in her craft as well as incredibly kind and accommodating. I brought in a bridesmaid dress on a tight timeline before the wedding and the work she did was beautiful, efficient, and cost effective. Though the price ultimately was quite expensive, I was prepared to pay that considering the number of alterations I needed and the fact that tailoring is a complex art form, one that she has a lot of experience with, plus her work is well worth it. I have scoliosis, so my hips and shoulders are a bit uneven. She custom fit the dress so perfectly, in ways I didn’t even realize it needed, and I’ve never had an article of clothing fit better. She even advised me on the best bra to wear and made me feel very comfortable throughout the entire fitting. I will definitely be returning for all formal wear alterations. Thanks again!
Main location924 Huntington Dr San Marino California 91108 US(626) 300-0074Loading...
