I just recently completed my physical therapy at Performax for back pain. My primary team was: Doctor Alex Luu, Sarmen, and Angela. I also sometimes worked with aides Alex D. and Jason A. On my first day Doctor Alex did an assessment to get a baseline of where I was at. I was weak when I first came in so Doctor Alex had a lot to accomplish leveling me up to reduce my back pain!
I was given exercises that were appropriate for me, and the team were collaborative and open to discuss when the exercises were feeling like they were too much for me and when they felt ready to be increased. There is an app that the exercises are added into so when doing them at home you have an easy to access list of the exercises and how to do them.
I appreciated that a portion of my appointment was working through the exercises while being supervised by a member of the team, most frequently Angela. I realized on multiple occasions that I wasn’t doing the exercises at home the way they were intended so Angela would retrain me so I could do them correctly. She was kind and never talked to me like I was a big silly when she had to tell me how to do step downs correctly for the 10th time!
Everyone who works there is professional and appears to have a strong knowledge base in the world of PT. This is blended with a culture that is laid back and casual. I never felt like I was walking into a medical facility. It felt more like let’s hang out and do some PT! They play upbeat music (usually curtesy of Sarmen or Alex D.) that contributes to the relaxed culture they have fostered. Everyone I interacted with was personable and friendly. When scheduling appointments and talking to Nicole or Rae Lyn they were approachable and positive and were accommodating of my schedule.
I came a long way in the few months I was there. I can now last significantly longer standing still without back pain and in my last assessment with Doctor Alex I had proven to be much stronger than when I started. I am still surprised the PT worked so well!
It feels like graduating high school at the end; you’ve gotten everything you need from the experience but will miss going there every week. I’ll also miss the team mascot, a cute little white dog!
Cue graduation music 😊
