Trish Carlsona month agoFrom
Great customer service. My pictures were destroyed in the mailing process. They remade them for me. I was beyond grateful. They were timely and wanted to make sure I got my pictures with no damage.
L Howarda month agoFrom
If I could give 0 stars I would. My son's school pictures were incorrect, we choose an brown background and they gave us a grey background. I called Perler the day after we received the incorrect pictures which happened to be on a Saturday. I called and spoke with a very rude woman who said "well, I have no one in today to fix that, you'll have to wait until Monday". I shared that was absolutely no problem and we appreciate their help! Monday comes and no pictures were emailed. I called and spoke to the same incredibly rude lady who sounded irritated she had to answer the phone. I shared that she told us on Monday it would be handled but we still do not have the corrected photos. She assured me it would be taken that day. Surprise, it never was. My husband called yesterday (a week later) and guess what? They sent him the corrected photos while he was still on the phone. Does Perler not like assisting women? It took 2 calls and over a week of me trying to get the corrected photos with no success. My husband calls once and its handled? This whole situation really rubbed us the wrong way.
Candice King-Smitha month agoFrom
Paid $49 for an 8x10 and two 5x7's.. received them today. Horrible quality. In the 8 x 10 who wants a picture of somebody they don't even know from the school shaking your child's hand. Second there's another kid in the picture I don't even know and it's picking up her face as though she's meant to be there. The five by sevens we're OK not great quality. I really wish I would've taking my own pictures and had it blown up it would've been better quality and cheaper. Save your money and use your own photos.I am really frustrated
