D Friese13 days agoFrom
Usually the staff is right on top of things and very helpful. However, on this particular day I walked past two employees to get to the aquarium area. After several minutes no one approached me. I went to an employee and asked for help. She told me she would call someone. Another 3 - 4 minutes went by and I'm still waiting. After that I just walked out.
lin chan13 days agoFrom
various kinds of pet goods and kind staff
But brands of dog foods are limited
Nerual A13 days agoFrom
I was given a puppy packet with a coupon stating I get $10 off a bath. The lady I scheduled the appointment told me since my puppy is 4 months that my dog would be charged $15 in total and with my coupon I would be paying $5. I ONLY agreed to this because of the price. I brought my puppy in on her scheduled day to be told it’s $31. I mention I was told I would pay $5 and they lowered my total to $15. STILL NOT WHAT I WAS TOLD. I can wash my dog and trim her nails myself for cheaper than $15. I will NOT be back and will be telling everyone to avoid you guys. Just want money and lie to their customers. Petsmart gained a loyal customer.