Qi Chen11 days agoFrom
I have been taken Shiloh to Petco Grooming since he was a puppy and he is almost 10 now. He is a very vocal boy and makes it clear that he prefers not to take a bath. Thank you to all the glooming staff who are very patient, kind, and loving. I just took Shiloh there yesterday. His coat is soft and smells fresh. Thank you for your loving care of him.
Hsu-Lien K. Rivera11 days agoFrom
Who doesn't love being greeted by name...by my dog's name, Charlie Brown! Thanks to Danielle for putting a huge smile on my face with such a warm and wonderful greeting. Beagle boy was scheduled a basic full wash service and Danielle was incredible. She even tied a super cute Snoopy themed bow on him. In addition, Danielle did a fantastic job washing him as he smelled wonderful and was soooo soft, his ears cleaned and nails smooth and short. Over and above service! Danielle shared with me what a good boy Charlie was to handle and take care of. This is every dog owner's dream is to have this experience when someone loves and cares for your pup as good as I do. Thank you so much Danielle for your kindness, professionalism and upbeat, posititivity! We will be back! Please share with local leadership what a great asset Danielle is to the Grooming Salon. I will only be scheduling service with Danielle in the future. Thanks for providing me the opportunity to share the feedback!
Emily W11 days agoFrom
AVOID this place if you’re a minority, esp the groomer Amanda. She showed me the door and asked me to leave their premise.
I cried in the parking lot and had to report this discriminative behavior to Petco cooperate. I provided details of the incident and requested their investigation - so far there is no response from them whatsoever.
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Re: response from owner below. I appreciate that but I need to a specific (vs generic) response to the horrific act displayed by your staff.
