Jennifer Boehlke8 days agoFrom
Stay away. Our dog looked FAR better before the grooming service than after. Uneven tufts of hair all over, whiskers cut super short, cut so short on rear that they nicked him which caused irritation.
Menka Sahni8 days agoFrom
My dog was injured at this salon . He has bruises under his tail and hasn’t been able to sit since he got back . He has been shaking his ears violently , have made an appointment with the vet.
Vanessa Lara8 days agoFrom
What a horrible first experience! My husband and I are first time Dog parents and are super bonded with our 5 month old puppy. We rescued her about a month ago and decided we should take her to our local Petco to get her nails trimmed and showered. The check in was okay, our Dog's groomer (Vincent T.) told us it would be about an hour. When my husband went to pick her up, he paid and left. When she got into our car I noticed she was crying a lot, to the point where her face was super wet under her eyes. Since we are new to this we assumed it was because she was missing us but it seemed to be more. We ran a couple errands with our pup in the back seat still crying. When we got home, we tried to console her and give her lots of love. We picked her up and noticed her carpal pad was cut on both sides. We were super upset and felt horrible for taking her there. We called Petco and they said to call tomorrow as the grooming department was closed. When we called the next day, (not to get anything but to make sure this doesn't happen to any other dog) we spoke to the grooming department's manager Bianca. She was very dismissive and said that there is NO way that the groomer (Vincent T.) cut our puppy since he has 6 years of experience. She told us there is nothing she can do. We will obviously not be taking our puppy to Petco Grooming anymore. I'm beyond disappointed as we just wanted to ensure the groomer was aware and that this does not happen again. PLEASE do not take your dogs there.
