Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Onsite services
I take my fur baby to Tyler. Posie absolutely loves him even though she’s always a little bit nervous since other dogs are around. She never shakes when I hand her over to him which is a sign she likes him and seems perfectly relaxed when he hands her back to me. He has been so wonderful to me along with the rest of the staff who always makes sure Posie is greeted and they all act happy to see her. When I was there a few days ago to get a simple nail trim, another groomer greeted her client who was a larger breed dog who loved to give hugs. She was so happy to see him and it was the same level of kindness I always receive there. I subscribed to the Petco package recommended by Tyler so I save money on every visit along with other perks. If you’re getting groomed once a month you make your money back. I am always VERY happy with customer service there whenever I’ve been in, from the grooming staff to cashier staff who are happy to help and see Posie to ring up her 2 for $5 toys she gets for being a good girl for Tyler. We love him and the Lacey Petco staff! The pics are from a groom we got this Summer, beautiful cut that I asked for and she smelled sooo good. She is showing off her favorite toys she got that day in the 2 for $5 bin next to check out. I rescued her in spring and they were the first place I called that had availability, but their fun and friendly staff has kept us!
Unprofessional. Save your money.
The staff is inconsiderate and rude. Shantae took about 3 hours just to bathe my 8lb puppy. I arrived at the time that she was suppose to be done and no one was present to help me and when they saw me through the glass they didn’t think to come out and ask if I needed assistance or anything. I had to have a regular store employee help me to then have shantae try to argue that it’s my fault.
