Dan Mullera month agoFrom
PetSmart advertises walk in services like a nail grind. We've brought our German Shepherd there 3 times in last week to get a walk in nail grind. Been turned away due to lack of staffing. It's a real bummer as we never had an issue in the 5 years we've been taking her here. They also advertise Yappy Hour M-F with $5 off a walk in service. How am I as a customer supposed to take advantage of these offers?
Moonstone Foxya month agoFrom
Always a friendly and clean place to visit. I love that they price match their online prices so I always get slamming deals on items for my Guinea pigs and cats. They also have great phone service, my repeat order for my Guinea pig food got lost in the mail and they sent me some replacement kibble swiftly. Highly recommend.
casandra sargenta month agoFrom
I am not even sure I should give these guys a star at all. I have been taking my two German shepherds here for years. I have never had any issues until now. My husband and I took our male in to have him groomed. The minute the lady came out of the back room you could tell she didn’t want to deal with him. The first thing out of her mouth was he is a big boy. She then proceeded to tell me that according to the notes from last time they couldn’t finish his grooming because he got aggressive. I was confused since our dog is not aggressive at all. I asked if that was true why wouldn’t they have told us when we picked him up. Last time he looked completely groomed. Confused I asked if maybe they got it confused with our other German Shepard since she is a bit excitable (not aggressive) she was extremely rude and said either way I am not going to finish his grooming if he gets aggressive. She then continued to try to come up with another reason not to groom him. She complained that he was going to take a long time since he was so big, she then started talking about his nose. He does like to dig in the dirt and had a crack on his nose. This has never been an issue in the past when taking him in for grooming, so I didn’t feel that there was an issue. She went out of her way to get someone to tell her she couldn’t do his grooming. I felt that this was completely on called for. She obviously doesn’t like her job! This lady shouldn’t be anywhere near dogs if she has this kind of attitude. Needless to say, you have lost my business and anyone else that I can talked to
Main location3723 116th St NE Marysville Washington 98270 US(360) 651-2471
