Duke Delorefice18 days agoFrom
They “fixed” my car and then I got a service engine light within 3 drives, brought it back, they “fixed” it again for $700 and on the way back home the car started smoking horribly, I immediately brought it back, they said there was nothing they can do.. so in total they took my money and then told me my car was worthless. It’s as if they have no idea what they are doing or are taking advantage of people
-sketchy & unhelpful people-
King Blorax18 days agoFrom
I have been going to Phaedrus for over 15 years. My car is a 1998 318 with over 280k miles and is still running strong. I take my car in for annual or bi-annual service when the engine indicator alerts me. I have been treated fairly and charged a reasonable amount for each visit. It has needed oil changes, brakes, and other basic maintenance. They only do the repairs that I authorize and they give me honest assessments of all work needed in their inspections. Over 15 years, the most serious issue I've had to deal with was when my car drowned in a storm. The engine computer had been practically submerged in water. Phaedrus replaced the computer and provided all the other necessary repair properly, timely and at a reasonable price. Otherwise, my car has been running well under regular commuting conditions for almost 23 years. I've never had a problem with the staff and I think anyone who has doesn't realize that Phaedrus are in demand because of their reputation and work ethic. Naturally they have a large service queue to deal with. I keep that in mind when I book my appointments in advance.
Mindy Walsh18 days agoFrom
Found a nail in my tire this morning. I brought my car and they had it fixed within a couple hours for a reasonable price. Nice and professional staff. Great experience overall and would recommend!
