Phantom Virtual

My piano lessons business was growing fast — I had too much to do, no help, and literally could not fit in time to manage that growth! Stuff like billing, scheduling, social media, and spreadsheet management for ~50 families each week was taking over my life outside of teaching. The frustration felt hopeless — my systems were passable, but took too much time to run. I could not focus on growing, making more money. I was stuck running the machine myself each day. I chose Phantom Virtual — luckily — as my first professional virtual assistant firm. The level of clarity and detail that Ace brought to the onboarding process immediately set a unique tone…those skills are hard to teach, hard to do, and Ace’s firm had them both. Polite correspondence, clear language, tightly organized, all that. I’ve come to especially love Ace’s proactivity — at each weekly meeting he’s 1 step ahead of me when we discuss a better way to do a system. After only 3 months into our day-to-day operations, I wrote my usual Sunday night “plan” for the rest of the week…I realized that I had nothing that needed to be done for almost the rest of the week. I couldn’t believe it. I realized that Ace’s firm had helped me free up a ton of time that I could reinvest into growing my business, hiring, making more money, bringing on more students. Ace's firm has literally helped me generate $3400 more per month after 6 months of our work together. I can grow, and most importantly — I can TRUST Phantom Virtual to proactively and consistently help me do so into the future. If you are a company trying to grow — I suggest you come in with a desire to trust the process of working with Ace. He will work with you to change your overwhelming operations into reliable systems. It will happen.

With a number of different projects continuously on the go, it's always a challenge to stay organized. I was feeling overwhelmed, and had a lot of anxiety that I was going to forget something important. Ace has been with me for a year or so, and has been an excellent assistant. He stays on top of the various project administration, dealing with clients, booking agents, and contracts. He also facilitates booking and confirming the side musicians in my various ensembles, and keeps my calendar schedule up to date. Ace has given me the gift of time to be more creative & productive, because I know he's on top of all the daily admin. I would not hesitate to recommend Ace, and Phantom Virtual to any musicians that could use a little help!