I had managed to negotiate my own settlement prior to retaining this firm. I thought hiring an attorney would help me negotiate a more reasonable offer, I was wrong! I provided them everything they needed to draft a demand letter, medical bills and records, my own demand letter, police report, everything. After waiting 7 months I was told they were still waiting on a bill they insisted on ordering themselves before they could start to draft a letter. I wanted something, anything to show that I was moving forward, and they couldn't provide anything.
After expressing my dissatisfaction, I was told my case was moved to the top of the pile and that I would have a demand letter by the next morning. That was a lie! More than a week later and I still hadn't received anything. I have to handle my own negotiation if I want to settle before the statute of limitations runs out. I was rear-ended by a guy driving 60 miles an hour and I was dead stopped. He totaled both our cars and managed to hit another car after me. This was a slam dunk, open and shut case, but they couldn't handle it. I'm going to be reporting them to the better business bureau, and hopefully nobody loses money because of these guys.