Planet Fitness

Primary Location

Main location720 Sleater Kinney Rd SE Suite Q Lacey Washington 98503 US(360) 339-5188

Amenities

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Service options

Onsite services

Planning

Membership required

Amenities

Restroom

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Customer Reviews

3.4

3 Reviews

Keshia Belmareza day ago

From

I was in the black card spa waiting for my phone battery pack to charge with my eyes closed. A female or whatever they identify as employee walked in to the black card spa to tell me that I can't sleep in the black card spa and stated that if they saw me sleeping again that they would tell me to leave. Emily is the employee. I am a former employee of Planet Fitness Beaverton Oregon location and fully trained on what the rules and regulations are and I have been through physical fitness training myself. The employees tonight have been standing at the front desk since I got here as well. I know very well that there's absolutely no reason to ever be standing around because there is always something to do as I have been trained by an experience district manager/regional to recognize problem cleaning areas and dirty equipment. I also know that locations vary on rules location to location because of the fact that some are owned differently and I have also physically been to over 15 planet fitness locations through out the pnw in Oregon and Washington state. I have also been discriminated against even as an employee on what gender they think I am (I am a female and identify as female) as well as had an employee at a separate location "relieve" themselves to me taking a shower before I was an employee and without proof so nothing could be done about it on my part as far as reporting or sticking up for myself. As an employee I was apart of the cleanest gym in the Pacific northwest so it upsets me that lazy employees would take the time to tell me that I couldn't sleep (close my eyes) while they could be cleaning the gym. I use this pf location because I am employed in the city nearby and this is the gym located closest to me. I put so much hard work into PF in my short time there and the thanks that I get is not being able to relax even as a gym member. I do like pf as a whole though hence the 2 stars. All locations are not the same. Mind u when I arrived at this location to use the hydro massage lounge I had to push the overflowing garage can contents down in the bc spa and pick up someone elses paper towel off the bc spa floor. Afterwards I went around to the tv and lounge area to charge my battery pack and watch the Olympics on tv to see someone elses wad of Tootsie roll wrappers and other candy wrapper left on the table which I also took the time to throw away and noticed that the cordless vacuum has been hazardously laying leaning in the walkway in between the couch and the wall for 3 1/2 hours and counting not being used.

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Addie Lentza day ago

From

The gym itself is in a great location and has plenty of equipment. The customer service could be a lot better though. I’ve been a black card member for more than 5 years and have always enjoyed Planet Fitness perks. However it is aggravating when I’m told there is only a 5 minute wait time for a hydro massage chair and then I’m waiting almost 20 minutes just to be ignored and not told that there is an available hydro massage chair - and when I walk back up to the counter to ask, the front desk employees act so annoyed and are very rude. Planet Fitness employees should work on being more friendly and kind, it would make everyone’s experience 10 times better :’)

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Freedomat51Rocka day ago

From

Small PF busy during week day time, but enjoyable, nice parking lot. *Notice: please don't tell me to reach front desk or team manager if i have any questions or concerns, cause i will comeback and give you one star for not listening to your customers. I always keep my promises

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