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Used to be good but they have been going downhill for a long time! I purchased the 5 wash card for the most expensive one they sell and I’ve been there 4 times now and they can’t do it or they are closed when they say they are open. I spent over $150 on that card plus I tip $20 every time. That’s a pretty expensive car wash and vacuum service. I will be going to get a refund and going to there competition. I gave them plenty of chances to redeem there lack of goods for what I spent my hard earned money on and they failed many times. I will be going back and hopefully get a refund before the business shuts down for good. I went there today around noon with two cars and they were closed and it’s the same excuse every time. Whoever manages this place needs to go work somewhere else and I feel the owner don’t care either or they would try to fix this problem. The time I have spent the last five trips trying to get what I have paid for have been a huge let down. Zero for my expense.
I'm not sure where the great reviews came from for this place. I signed up for the wash + vacuum on both of my cars.
I've never come here where there hasn't been a significant delay if I wanted the inside of my car cleaned. As I am writing this, they told me that they aren't doing insides of cars at all. Yesterday it was a 1.5 hour wait.
The waiting area looks like it's under construction....for the last several months. They have a soda machine that is out of order. There are a few snacks to buy, but no cashier to buy them from..
They do a decent job when they have people to do it. This is one of the few full service washes in the area, and maybe I'll come back and check if they've improved next year. For now, I'm canceling both memberships.
Paid extra for a “tire/wheel shine/detail” and tipped the kid. Didn’t think I needed to get out and check before I left. 15 minutes later when I get home this is what it looks like - see pic. Not good. I’m going back tomorrow or next day to see if they’ll redo it or refund it. If they do, I’ll update the review
**update- went back and they let me run back through the wash for free and re-detailed the tires and wheels. It was better, but still didn’t look very good by the time I got home. Wouldn’t recommend the tire shine upgrade
