Brought our dog in 3 times for the same problem of swelling to her eye, and grinding of her teeth— I suggested a possible tooth abscess —and both vets said they had no idea what was wrong— it must be a big bite. She was given unnecessary steroid shots and other medicine we paid for — also told I would need to spend an additional $800 for. Teeth cleaning for them to look more in depth... then brought our dog to Mason Vet in Moorpark— and within 10 minutes, they told me she has a tooth abscess—and found pus at the abscess tooth line! to get it removed with a Cleaning would cost $200!! I called pleasant valley vet and my case was reviewed—and I was told the abscess probably happened in between the few days I saw them and took her to Mason Clinic in Moorpark! No responsibility taken..,in fact — was offered a discount of the teeth cleaning which would be $650 instead of $800! Seriously!?! This place use to have a great VET— but he has retired — and I have NO. Confidence in these new DOCTORS— ... don’t trust Them... or think they have the knowledge... I would not go there again! Ever! He also told me that a dog I raised since she was a puppy, and is now 2, was at least 5-6 years old! And he knew this based on her teeth...??? I kept telling him I had her as a puppy! But what do I know! The only plus is they can get you in same day appointments ( now I know why) and hospital staff is very nice! Bring your pet to somewhere that you feel confident in the care—- this place would not be it ! I spent over $700 for no answers, and to be told I would need to spend $890 more for answers?! Check out Mason Vet in Moorpark! Worth the time , the drive and the wait!!
They were the kindest & caring team and made a very hard decision some what comforting . I loved all of them in there. My own vet couldn’t get me in and they were kind enough to. Really appreciate the Dr & his staff for excellent care .
RTC
