Bertin MorenoYanez11 hours agoFrom
Worse BBVA that i been too, dont even try to help, been to two BBVA that were able to help me since my license was taking away but have other identification and a picture of my driver license. They were still able to help me with my account and come to this one dont even try to help, never coming again to this branch.
Chadd Hardy11 hours agoFrom
Get a bank who works with you. BBVA has always been the most pleasurable bank I’ve ever dealt with. Understanding and fair. Never rude agents as a matter of a fact they seem overjoyed to be helping. Bank with them or stay at the bofa or wells and let them steal from u with fees and craziness. BBVA is a thanksgiving dinner compared to the fast food banks and u can the name them how u want.
rharrison scott11 hours agoFrom
The wife has been doing business with BBVA since it arrived in Canyon Crest. This past week she deposited a check from her daughter for $300 into her checking account. Deposit receipt in hand, she checked her account online later the same day and discovered that instead of a $300 deposit, $300 had been deducted from her checking account. When the problem was brought to management's attention, they acknowledged the problem and stated that the issue would be resolved by by noon the following day. The next day, $300 was credited back to her account but the deposit she made had not. Instead the bank deposited the funds into her daughter's account so now she has $600 in her account that wouldn't be there had BBVA handled this correctly in the first place. This morning, instead of redirecting the original deposit into the wife's account, she was was again billed for $300. I know stuff happens but the incompetence in this instance is overwhelming.
Main location5395 Canyon Crest Dr Riverside California 92507 US(951) 787-0880
