Frustrating experience at this store.
We heard a salesman tell a group of customers that hoodies on a particular display were 40% off, with an additional 25% off with a coupon code that an employee could help them get. When he talked to us, he said it was 40% off, with an additional 15% for signing up for marketing text messages. Not sure why others were told 25% and we were told 15%. Also, the sale signs had said 30% off until the salesman changed them all to 40% near the end of the day. Huh?
We bought a hoodie, and it rang up over $20 more than what it should've been based on those discounts. When we checked the receipt, the hoodie that had a tag of $110 inexplicably rang up at $148. That makes absolutely no sense. How does a regular price of $110 on a tag change to $148 in the system? What a ripoff and a scam.
We immediately got back in line, told a different cashier that we were overcharged, but he had no idea what to do about it. We ended up waiting for the same cashier who rang us up, and she manually re-rang the transaction so that the price was finally correct. No "I'm sorry about that" or anything. We wonder how many customers were overcharged and didn't even know it. Is this the way this store always operates and cheats customers?
