Popeyes Louisiana Kitchen

Primary Location

Main location5780 W Sunset Ave Springdale Arkansas 72762 US(479) 419-9192

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Service options

Dine-inDeliveryTakeoutOutdoor seatingDrive-throughNo-contact delivery

Children

Good for kidsKids' menuHigh chairs

Parking

Free parking lotFree street parking

Atmosphere

Casual

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Customer Reviews

3.0

3 Reviews

Heather Menjivar20 days ago

From

It is a lot better now than 3 months ago when it was all dirty, slow, and had rude employees. Now they have polite employees, better service, and the chicken is much more fresh.

0 Likes

Tamara Nation20 days ago

From

Went back to give this location another try since we really enjoyed it in the passed but things have not improved since last visit in July and 1 before that in march. Food quality was not up to par biscuit was extremely hard chicken tenders were rubbery and not fresh or hot but luke warm not sure were to food safe temp. Mashed potatoes and gravy was somewhat hot but put in a large container so it made dipping my tenders messy. Had to wait on food about 20 mins they have you park them bring it out. The person said she was only 1 working was outside when smoking when we placed our order. If I have to wait I do not mind but I expect hot fresh food. Guess will be going back to slim chicken as they serve your food hot and fresh. JUST SO SAD HOW FAR DOWN HILL THIS POPEYES HAS COME. lost my business until I feel the need to give them another try.

0 Likes

Nathan Ratzlaff20 days ago

From

Tonight my wife brings me a "Spicy Chicken Sandwich" meal. But guess what, it's actually left over bone-in breast on my sandwich. Ate what I could. Then I called and talked with a Mr. THOMAS HAWKINS, manager on duty. The conversation as follows:

MR HAWKINS: THANK YOU FOR CALLING POPEYES

ME: HI MY WIFE JUST WENT THROUGH THE DRIVETHRU AND ORDERED ME A SPICY CHICKEN SANDWICH, YOU DIDNT CHARGE HER, AND I WOULD LIKE TO TALK TO THE MANAGER ON DUTY

MR HAWKINS: THIS IS HIM

ME: SO, I GOT A BONE IN BREAST ON A BUN AND YOU WANT TO FEED ME YOUR SCRAPS BECAUSE YOU DONT FEEL LIKE MAKING IT FRESH, and then YOU WANT TO GIVE IT TO HER FOR FREE BECAUSE YOU WERE JUST GOING TO THROW IT AWAY?

MR HAWKINS: SIR I DIDNT MAKE THAT-

ME: WHATS YOUR NAME?

MR HAWKINS: mY NaME iS thOmAS hAWkiNS

Me: goodnight, Thomas Hawkins.

Never has this location been anywhere close to standards and Mr Hawkins proved that tonight. Even stating to my wife, "it's 9:40, take it, what are they gonna do, write me up?"

0 Likes

MR HAWKINS: THANK YOU FOR CALLING POPEYES

ME: HI MY WIFE JUST WENT THROUGH THE DRIVETHRU AND ORDERED ME A SPICY CHICKEN SANDWICH, YOU DIDNT CHARGE HER, AND I WOULD LIKE TO TALK TO THE MANAGER ON DUTY

MR HAWKINS: THIS IS HIM

MR HAWKINS: SIR I DIDNT MAKE THAT-

ME: WHATS YOUR NAME?

MR HAWKINS: mY NaME iS thOmAS hAWkiNS

Me: goodnight, Thomas Hawkins.

Never has this location been anywhere close to standards and Mr Hawkins proved that tonight. Even stating to my wife, "it's 9:40, take it, what are they gonna do, write me up?"