Joscelyn B25 days agoFrom
This place is a rip off. The decor is super dated, the carpet has stains and the breakfast is so so. It’s double the price of nicer places like the Quality Inn or the Red Lion. Don’t stay here. The service was was not great, I heard a door slamming at night. The water pressure and towels were nice.
cindy cortez25 days agoFrom
Check in process was great. The young lady at the front was so kind and helpful. The location was amazing! View was great from the room. Just a mins away from the ferry landing.
The rooms could use an update. The beds moved with everything movement made, which did wake up a bit but honestly not too big a deal for our one night.
Deborah D25 days agoFrom
3 trips up & down 3 flights of stairs (creepy carpeted stair walls) to our room with a non working key card. 4th trip the maintenance man accompanied us using his key to gain access. ||This property doesn't offer air conditioning which wouldn't be a problem (August 2024) if not for non-opening windows. Great view of the harbor - just no air during 80 degree days. The maintenance guy yet again tried to come to our rescue but he experienced the same problem - stuck hard windows. I walked out. I asked the front desk for a refund and found a much nicer property for %40 less just next door. ||I was told the refund had to be issued in the morning when the manger was on the property. I followed up the next morning and was told she would contact the owners (who were not on the property at the time) the only ones to authorize refunds.||Its been over a month, no one from the property has responded. I've been charged $395.25 for a 3rd floor walkup (they have an key operated elevator that only works with functioning keys) without basic accommodations such as an opening window or air.
